1. Type of activity
- Mandatory assessment:
Critical analysis activity in class (small groups).
- Optional assessment: Portfolio (individual).
2. Active methodology
- Task-based learning.
- Analysis of real cases.
- Portfolio.
3. Teaching unit
Digital tourism &
social media
4. Learning objectives
- Identify and compare
digital promotion strategies.
- Develop critical
analysis skills for digital messages and user reviews.
- Summarize
information and represent it visually.
- Work collaboratively
on research and idea presentation.
- Improve written expression.
5. Activity description
In groups of 2 or 3 students, you will analyze the digital communication of two real tourist destinations, comparing their presence on social media and online reputation through reviews and brand image. In class, choose two tourist destinations (cities, regions, or countries) that have an active presence on social media and a significant number of user reviews (Tripadvisor, Google Reviews, etc.). With your group:
1) Analyze the type of content published on Instagram, TikTok, or other platforms: what formats do they use? What tone or style? What target audience do they seem to have?
2) Collect real user opinions and assess the overall tone (positive, neutral, negative).
3)
Make a critical comparison of the strengths and weaknesses of each
destination’s digital communication and online reputation.
4)
Create a comparative visual infographic summarizing the key points (using
Canva, Genial.ly, or similar).
5)
Print your work as a poster for an exhibition of all infographics in the
classroom during the next session, and discuss them orally in a class debate.
Afterwards, you may write
or record a final reflection for your individual portfolio, evaluating the
activity and explaining how you used AI tools (what was used, how, and why).
6. Tasks to complete
- Research on social
media and review websites.
- Debate and selection
of the most relevant points.
- Visual design of the
infographic with clear sections (images, data, real quotes, icons…).
- Print the
infographic as a poster for display and discussion in the next class.
- Final evaluation and reflection.
7. Use of AI
- ChatGPT or Copilot:
Help with formulating comparison questions or identifying patterns in
reviews.
- Grammarly or
Quillbot: Review short texts for the infographic.
- Canva or Napkin:
Collaborative creation of the infographic.
- Google Gemini or
Claude: Classify reviews according to user sentiment.
8. Learning resources
- Official social
media accounts of tourist destinations.
- User review
platforms: Google Reviews, Tripadvisor, Booking.
- Canva, Genially,
Figma, Piktochart (visual creation).
- ChatGPT, Claude, Gemini, Grammarly.
- Extracts from the
book English for International Tourism. Upper Intermediate.
9. Assessment tasks
- Group poster with
comparative infographic.
- Optionally, oral
evidence (3 minutes) and/or written evidence (150–200 words) for
individual portfolio.
10. Assessment criteria
- Infographic poster:
Non-graded indicative evaluation of the following aspects: language use,
task achievement, active participation and collaboration within the group,
responsible and reflective use of AI tools.
- Portfolio
(optional): Oral evidence (3% of final grade) and/or written evidence (3%
of final grade) based on these criteria: task achievement, creativity,
argumentative ability, and critical thinking. For oral evidence, fluency
and pronunciation will also be assessed.
11. Remarks
- It is advisable to
limit destination selection to a predefined list to avoid repetitions.
- Infographics can
also be shared in the collaborative space of the virtual campus instead of
printing them.
